SERVICE CULTURE FROM NURGUN MOTORS

 

NURGUN Motors was established in 1996. Originally an official distributor of one of Japan's largest concerns, it is engaged in sales, post-sales services and maintenance of Nissan cars and such car brands as Infinity, Ford, Peugeot,  Land Rover as well as retail and custom-built distribution of spare parts.

Compared to other companies, NURGUN Motors has already settled and established its presence in Azerbaijan's market. By quality of its goods and services it was repeatedly awarded various prizes, like, for example, in 2006 it received "The Dealer of Year" prize.

 

The company's distinguishing feature is a possibility to select a car and configuration of required model to client's individual taste and in a shortest time.

The company's clients can choose the color of car, equipment and color of salon, and control options, which make the car purchase procedure fast, easy and just pleasant.

While the car purchase, Nurgun Motors personnel is gladly helping and advising on the best configuration that enables the customer to befit from the purchase any model.

The company's employees are high-skilled professionals that are able to help and answer even the questions of the strictest customer. Customers are provided with the high-quality service both under the warranty and upon its expiry.

 

The company's personnel see its mission in satisfying any desire of the customers and meet their demands to the extend they can. Employees strictly observe the requirements on global servicing standards that should become mandatory for the whole car market of Azerbaijan.

Furnished with the most state-of-the-art equipment from leading German producers, Nurgun Motors Service Center guarantees the quality and timely repair of any model of car. Services also include warranty repairs. Personnel of Service Center will also help to fix any problem, and customers are offered to place the order for new spare parts with warranty. Regardless of the car damage, experienced and professional workers will do their best to restore its operable condition.

From the opening day, the whole range of services of Nurgun Motors Service Center has been provided by highly skilled specialists and using the state-of-the-art equipment. CONSULT diagnostic computer, BEISSBARTH toe-in and camber test bench, MAHA system for computerized express-diagnosis of car running gear, AUTOROBOT bench for measuring and restoring body geometry, USI ITALIA paint chamber -  this is an incomplete list of equipment used at Nissan Service Center.

The quality servicing of cars is a complicated and versatile process that influences the car safety and uninterrupted operation. In order to provide the example of maximum comfort and safety Nissan Service Center offers the following services:

 

 

 

Gear shop:

 

• Engines diagnostics and overhaul;
• Cars computerized diagnostics;
• Fuel system inspection and adjustment;
• Ignition system inspection and adjustment;
• Replacement or restoration of failed blocks/units;
• Diagnostics, repairs and restoration of electric equipment;
• Consultation of application of gear and motor oils, change of automatic and manual gear and motor oil.

 

Propulsion shop:

 

• Repair of automatic gearboxes;
• Repair of manual gearboxes;
• Repair of reduction gear at back axle.

 

Undercarriage shop:

 

• Diagnostics and repair of running gear of car. Detection and fix of defects at cars using state-of-the-art equipment USAG;
• Repair of tubed and tubeless wheels, balancing;
• Dislodgement and camber. Diagnostics and adjustment of front and rear wheels geometry.

 

Non-standard operations shop:

 

• Diagnostics, troubleshooting and filling car conditioners;
• Detection of cooling agent leaks with electronic leak tester;
• Replacement of glasses, including the ones glued with using special tool, capsulation;
• Signalization installation;
• Installation of car audio and video appliances;
• Noise reduction in salon;
• Heating system repair.

Body shop:

• Quality restoration of body geometry of any cars;
• Timely and qualitative replacement of removable and integral parts.

 

Paint shop:

 

• High-quality painting of cars (full protection from the environment);
• Trimming and painting using all types of paints;
• Computerized selection of paints;
• Two USI Italia paintrooms for car painting.

 

Diagnostic center:

 

• Toe-in test;
• Damper test;
• Car suspension test.

 

Nissan Service Center bases its operation on "3-point" principle (motor show, service and spare parts in one place) propagated by most world's leading car makers to their dealers. In this respect the service center is in the very mainstream of world trends: Nissan motor show room and repairs shop are located at the same place with car and spares warehouse. This principle allows optimize servicing and save our customers' time.

The company officials are confident that customers may grow in number only due to high quality work. Therefore, special attention is paid to professional training of employees. Only specialists of authorized service center can be fully aware of novelties and details of car repairs. Constantly growing complexity of car technique calls for definite culture of repairs and service. Managers and servicemen with Nissan Service Center are constantly developing their skills at trainings and workshops with certification in Azerbaijan and abroad.

The state-of-the-art diagnostics and repair equipment and specialized tools, as well as regularly updated technical documentation on all the models and strict control are the key factors to quality and professional work of the Service Center.

 

NURGUN Motors is always trying to create favorable conditions for purchasing affordable cars and its new campaign Mohtesham uchluk (Magnificent Three) is a good evidence of the above stated. It enables to buy a car with 30 percent initial installment, on terms of 3-year credit and with 3-year warranty. All these terms make the car purchase affordable and beneficial for the clients. Nurgun Motors also offers a new Nissan Sunny sales campaign that enables to buy a car on terms of a 3-year credit and 3-year warrantly period without initial installment. This campaign is perfect people who urgently need a car but are unable to pay a full amount for certain reasons.

 

Throughout the years of its work Nurgun Motors has gained customers' trust and it is not by chance that thousands of them fully count on experience and quality of work of its employees. NURGUN Motors itself is reliability and guarantee for all its cars, so the customers do never lose in their purchases or regret about their choice.